1. Introduction
Welcome to DPI Blood Bank. We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blood donation platform.
By using DPI Blood Bank, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.
2. Information We Collect
2.1 Personal Information
When you register as a donor or create an account, we collect:
- Full name
- Registration number or employee ID
- Email address
- Phone number
- Blood group
- Department and session information
- Hall of residence (if applicable)
- Date of birth
2.2 Health Information
- Blood donation history
- Last donation date
- Medical conditions affecting eligibility
- Weight and basic health metrics
2.3 Usage Information
- Login timestamps and activity logs
- Pages visited and features used
- Device information and browser type
- IP address and location data
2.4 Communication Data
- Messages sent through the platform
- Blood request details
- Response history
3. How We Use Your Information
We use your information for the following purposes:
3.1 Platform Operations
- Creating and managing your donor profile
- Matching blood donors with requesters
- Sending notifications about urgent blood requests
- Tracking donation history and eligibility
3.2 Communication
- Sending important platform updates
- Responding to your inquiries
- Notifying you about matching blood requests
- Sending donation reminders and health tips
3.3 Analytics and Improvement
- Analyzing platform usage patterns
- Improving platform features and user experience
- Generating anonymous statistics
- Conducting research on blood donation trends
3.4 Security and Compliance
- Preventing fraud and abuse
- Ensuring platform security
- Complying with legal obligations
- Protecting user rights and safety
4. Information Sharing
4.1 With Blood Requesters
Only with your explicit consent: When you respond to a blood request, the requester may see your contact information (phone and email) only if you have enabled contact information sharing in your privacy settings.
4.2 Within DPI Community
Your basic donor profile (name, blood group, department, availability status) is visible to authenticated DPI community members to facilitate blood donation matching.
4.3 We Never Share With Third Parties
Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the DPI Blood Bank platform.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if necessary to protect our rights, property, or safety.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission is encrypted using HTTPS/TLS
- Secure Storage: Passwords are hashed using bcrypt
- Access Controls: Limited staff access to personal data
- Regular Audits: Security assessments and updates
- Secure Servers: Data stored on protected servers
Note: While we strive to protect your information, no method of transmission or storage is 100% secure. Please use strong passwords and keep your login credentials confidential.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access and Correction
- View and download your personal data
- Update your profile information
- Correct inaccurate information
6.2 Privacy Controls
- Choose whether to share contact information
- Control notification preferences
- Set your availability status
6.3 Data Deletion
- Request account deletion at any time
- All personal data will be permanently removed
- Anonymous donation statistics may be retained
6.4 Opt-Out
- Unsubscribe from non-essential emails
- Disable push notifications
- Temporarily deactivate your account
To exercise these rights, contact us at [email protected] or use the settings in your dashboard.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data retained while account is active
- Donation Records: Kept for 5 years for medical and statistical purposes
- Deleted Accounts: Personal data permanently deleted within 30 days
- Anonymous Statistics: Retained indefinitely for research
- Legal Requirements: Some data may be retained longer if required by law
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do:
- We will update the "Last Updated" date
- Significant changes will be notified via email
- You will be asked to review and accept updated terms
- Continued use of the platform constitutes acceptance
We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address:
DPI Blood Bank Privacy Team
Dhaka Polytechnic Institute
Tejgaon, Dhaka-1208, Bangladesh
Response Time: We aim to respond to all privacy inquiries within 7 business days.
Acknowledgment: By using DPI Blood Bank, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.